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Legal

Last Updated: January 14, 2026

1. Introduction

Welcome to MAXICOM ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and related services. Please read this privacy policy carefully.

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our App, including but not limited to:

  • Name and business name
  • Phone number
  • Email address
  • Business address and shipping address
  • GST number and PAN (for business verification)
  • Bank account details (for payment processing)
  • Order history and preferences

Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

  • Device information (type, operating system, unique identifiers)
  • Log information (access times, pages viewed)
  • Network information
  • Push notification token (to deliver order status updates and important account notifications)

Photos, Camera, and Media Access

If you use features that require images (such as photo-based order placement or attaching photos to an order/support request), we may collect and process images you capture or select, as well as related metadata required for upload (such as file type/size).

  • Camera: used to capture photos for orders (only when you choose to take a photo)
  • Photo library access: used to select images from your device gallery (only when you choose to upload from gallery)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account
  • To process and fulfill your orders
  • To verify your business credentials
  • To authenticate you via OTP using your phone number
  • To send order status updates and service notifications (via push notifications and/or SMS, as applicable)
  • To communicate with you about orders, updates, and promotions
  • To improve our App and services
  • To provide customer support
  • To detect and prevent fraud
  • To comply with legal obligations

4. Sharing of Information

We may share your information in the following situations:

  • With service providers who assist in order fulfillment and delivery
  • With payment processors to complete transactions
  • With OTP/SMS providers to deliver verification codes to your phone number
  • With push notification service providers to deliver notifications to your device
  • When required by law or to protect our rights
  • With your consent or at your direction

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Data Deletion Requests

You can request deletion of your account and associated personal data by emailing us from your registered email address or by providing your registered phone number for verification.

Please use our account deletion page for the latest steps and retention details: https://maxicom.in/delete-account.html

We may retain certain records where required by law (e.g., accounting, tax, and compliance).

9. Children's Privacy

Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

MAXICOM
Email: contact@maxicom.in
Website: www.maxicom.in

Last Updated: January 14, 2026

1. Acceptance of Terms

By downloading, installing, or using the MAXICOM mobile application (the "App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the App.

2. Description of Service

MAXICOM provides a B2B wholesale platform for laptop stands, mounts, cables, and accessories. The App allows registered business customers to browse products, place orders, track shipments, and manage their accounts.

3. Account Registration

To access certain features of the App, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Keep your account credentials confidential
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

4. Ordering and Payments

All orders placed through the App are subject to acceptance by MAXICOM. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Failure of payment verification

Payment terms are as agreed between MAXICOM and the customer. Prices are subject to change without notice.

5. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. Colors may appear differently on your device.

6. Shipping and Delivery

Shipping times and costs vary based on your location and order size. While we strive to meet estimated delivery times, we are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.

7. Returns and Refunds

Returns and refunds are subject to our Return Policy. Generally:

  • Defective products may be returned within the specified period
  • Products must be unused and in original packaging
  • Refunds will be processed using the original payment method

Contact our support team to initiate a return request.

8. Intellectual Property

All content in the App, including text, graphics, logos, images, and software, is the property of MAXICOM or its licensors and is protected by intellectual property laws. You may not:

  • Copy, modify, or distribute any content from the App
  • Use the App's content for commercial purposes without permission
  • Reverse engineer or attempt to extract source code

9. User Conduct

You agree not to:

  • Use the App for any unlawful purpose
  • Interfere with the App's operation or security
  • Upload harmful code or content
  • Impersonate any person or entity
  • Violate any applicable laws or regulations

10. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAXICOM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP.

12. Indemnification

You agree to indemnify and hold harmless MAXICOM, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the App or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on the App. Your continued use of the App after any changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms, please contact us at:

MAXICOM
Email: contact@maxicom.in
Website: www.maxicom.in